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Facts and figures

Summary Figures (2008)

  • 46.7 million adults, or 94% of the adult population, held either a debit, credit or ATM-only card issued by a bank or building society.
  • 38.6 million adults used their card regularly at least once a month to make purchases in the UK.
  • There were 168.7 million cards in issue - 66.1 million credit cards, 6.4 million charge cards, 76.3 million debit cards, 19.4 million ATM-only cards and 0.4 million cheque guarantee cards.
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Credit and Charge Card Figures (2008)

  • The number of adults with a credit or charge card declined to 30.2 million in 2008 from a peak of 31.6 million in 2005. This stands at 62% of the adult population. 
  • 20.5 million credit or charge cardholders used their card regularly to make purchases, at least once a month, up from 19.7 million in 2007.
  • Each personal cardholder has 2.3 credit or charge cards.
  • Credit and charge cards were used to make 2.0 billion purchases in the UK to a value of £139.0 billion.
  • Credit and charge cards were used 45 million times to acquire £5.9 billion of cash in the UK.
  • Credit and charge card purchase volumes are projected to increase to 2.8 billion in 2018, with spend in that year of £216 billion.
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Debit Card Figures (2008)

  • There were 42.1 million debit cardholders, or 85% of the adult population.
  • There were 31.1 million regular users of debit cards each making 171 payments on average.
  • 64% of debit cardholders had only one debit card, while 9% had three or more.
  • Debit cards were used to make 5.4 billion purchases in the UK to a value of £241 billion.
  • Debit cards were used 2.4 billion times to acquire £163 billion of cash in the UK.
  • The number of debit card payments is forecast to grow from 5.4 billion to 9.4 billion payments between 2008 and 2018, and spending to increase from £241 billion to £432 billion over the same period.

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Card expenditure statistics (January 2010)

Card Expenditure Statistics report January 2010

Previous reports

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Internet Card Use (2008)

  • 32.5 million adults purchased goods and services over the internet, equating to 65% of the population.
  • 538 million card payments were made online with spend of £41.2 billion. Of these payments, 48% were made using debit cards and 52% using credit or charge cards.
  • The average values of online debit card and credit or charge card
    transactions were £74 and £79 respectively.
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Plastic Fraud Figures (2008)

  • Card fraud losses in 2008 totalled £609.9m in 2008.
  • The two main areas of fraud were on transactions not protected by chip and PIN: specifically internet, phone and mail order fraud; and fraud abroad - committed by criminals using stolen UK card details in countries yet to upgrade to chip and PIN - which has nearly doubled in two years.
  • The introduction of chip and PIN means that lost and stolen card fraud is now at its lowest level since the collation of industry fraud losses began in 1991.

A full breakdown of plastic fraud figures is given below.

Card Fraud Type – on UK issued credit and debit cards

2004

2005

2006

2007

2008

Card-not-present fraud

£150.8m

£183.2m

£212.7m

£290.5m

£328.4m

Counterfeit fraud

£129.7m

£96.8m

£98.6m

£144.3m

£169.8m

Fraud on lost or stolen cards

£114. 4m

£89.0m

£68.5m

£56.2m

£54.1m

Card ID theft

£36.9m

£30.5m

£31.9m

£34.1m

£47.4m

Mail non-receipt

£72.9m

£40.0m

£15.4 m

£10.2m

£10.2m

TOTAL

£504.8m

£439.4m

£427.0m

£535.2m

£609.9m

Contained within this total:

UK retail face-to-face transactions

£218.8m

£135.9m

£72.1m

£73.0m

£98.5m

UK cash machine fraud

£74.6m

£65.8m

£62.0m

£35.0m

£45.7m

Domestic/International split of total figure:

UK fraud

£412.3m

£356.6m

£309.9m

£327.6m

£379.7m

Fraud abroad

£92.5m

£82.8m

£117.1m

£207.6m

£230.1m

Card fraud losses as a percentage of plastic card turnover amounted to 0.12% in 2008 – equating to around a tenth of a penny lost to fraud in every £1 spent on cards – less than the 0.14% figure in 2004. This reflects the positive effect of chip and PIN as well as the fact that we continue to use our cards more and more each year.

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