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Merchant service agreement

As part of a their application, merchants will need to sign a Merchant Service Agreement (MSA) that sets out the terms and conditions of the contract they will enter into for an acquirer to process their card transactions. This agreement may also include agreed pricing, how cards will be accepted (a bank or acquirer-owned terminal) and which card types can be accepted.

Please note that to accept American Express and Diners Club, a merchant will need a separate agreement with these card schemes.

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