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Best practice guidelines

The UK Cards Association will maintain and develop a variety of best practice guidelines that were previously published by APACS. These guidelines establish a standard for the industry to aim for and provide examples of possible implementation strategies to meet requirements.

Our best practice guidelines have been produced to safeguard the interests of consumers and ensure that there is greater transparency and consistency across the industry. The UK Cards Association will continue to revise and enhance the materials as required

All guidelines are advisory (rather than mandatory) and their adoption by individual members will be affected in the short term by matters such as investment cycles and product design.

More information on the Credit Card Summit commitments agreed at the Summit on 26 November 2008.

Contactless Mobile Phone Payments Best Practice Guidelines

Although the contactless mobile payments market is still very much in its infancy, guidelines have been developed at this stage to ensure that principles around customer protection are agreed across the board; developing new solutions with security in mind.  Put together by the UK card payments industry (with The UK Cards Association, Visa and MasterCard working together) and the mobile phone industry (through the participation of the Communications Crime Strategy Group) with the support of the Home Office the guidelines set out the principles of best practice and measures card companies and mobile phone companies aspire to put in place to protect their customers. To obtain a copy please email support@contactless.info.
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