Page 11 - The UK Cards Association Annual Report 2012

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THE
UK
CARDS
ASSOCIATION
ANNUAL REPORT
2012
11
representation through diverse industry bodies
such as the European Payments Council (EPC)
and the Steering Committee on Reciprocity
(SCOR).
Over the past year we have also
sought to:
• Promote the value of public-private
data-sharing for fraud prevention purposes,
a flagship policy for the current Government
where we are proud to be engaging with the
National Fraud Authority (NFA) and
submitting data to the new National Fraud
Intelligence Bureau;
• Support the NFA’s fraud strategy Fighting
Fraud Together and the formation of the new
National Crime Agency and Economic Crime
Co-ordination Board;
• Facilitate the development of technological
platforms to support the deployment of
contactless and mobile contactless
payments and create dialogue between the
payments industry, retailers and other
technology companies with an interest in
these developments;
• Engage with regulators such as the FSA
and OFT to ensure compliance with new
and increasingly complex regulation;
• Escalate our members’ concerns around
malpractice among Claims Management
Companies (CMCs), working with the
Ministry of Justice and the Financial
Ombudsman Service;
• Provide continued financial support to the
Internet Watch Foundation, an organisation
tasked with eliminating illegal online
content;
• Build stronger partnerships with non-
Governmental organisations such as Citizens
Advice, the Money Advice Trust and the
other debt advice agencies;
• Work with academics and the Money Advice
Service on tools to help consumers
understand the true cost of their behaviour;
and
• Participate in the regular FSA market-wide
exercise aimed at testing industry
contingency measures in the event of
extreme stress.
Despite being in a period of economic
uncertainty and with banks suffering from
a poor reputation, we believe that the card
industry, when judged objectively, has a
record of which it can be increasingly proud.
We understand that in order to build and
maintain a positive reputation, the Association
has a vital role to play in continually illustrating
our work to Government, law enforcement,
other stakeholders and our customers – a
challenge which we are determined to meet.
N
Cash advances on credit and charge cards
Value
Number of advances
Value £ billions
Number of advances millions
12
10
8
6
4
2
0
84
70
56
42
28
14
0
2000 2001 2002 2003 2004 2005
2007 2008 2009 2010
2006